Artificial intelligence (AI) is transforming corporate strategy, but new research suggests it is also creating deep divisions between leadership and employees. Many executives view AI as a critical business driver, while workers remain skeptical, fearful, or frustrated with its implementation.
The Leadership Perspective
High Stakes: 74% of CEOs worry about job security if they fail to deliver AI-driven results. Competitive Pressure: Over half (54%) believe competitors have more advanced AI strategies. Shadow AI Concerns: 94% suspect employees use AI tools without approval, signaling weak governance. Regulatory Uncertainty: 37% of CEOs have delayed AI initiatives due to unclear policies. The Employee Experience Mistrust and Resistance: 52% fear AI will negatively impact their jobs; 75% worry about obsolescence. Confusion: 84% feel uncertain about AI despite using it. Sabotage and Secret Adoption: 41% of younger employees admit to resisting AI adoption, while 35% pay for AI tools out-of-pocket.
The Disconnect Survey data highlights a striking perception gap between leadership and employees:
AI Strategy Exists? 89% of executives say yes; only 57% of employees agree. AI Adoption Success? 75% of executives feel confident; just 45% of employees do.
The Bottom Line Executives push AI as a competitive necessity, yet employees struggle with unclear strategies, inadequate tools, and job security fears. Bridging this gap requires more than mandates—it demands transparency, education, and AI solutions that genuinely enhance work rather than disrupt it.
Shoutout to Megan Morroney for her insightful reporting on this topic. Her original article, which helped inform this post, is available on Axios: Enterprise AI Tension: Workers vs. Execs.